LookAI

Terms of Service

Last updated: November 9, 2026

These Terms of Service ("Terms") govern your use of the LookAI website at lookai.io, the dashboard and the LookAI API (together, the "Service"). The Service is provided by eSolutions 88, LLC, a limited liability company with its principal office in Miami, Florida ("we", "us", "our"). By creating an account, creating an API key or using the Service, you agree to these Terms. If you accept them on behalf of a company or other organisation, you confirm that you can bind it, and "you" means that organisation.

1. The Service

The Service estimates how likely it is that a text was written by an artificial intelligence model. For each text or file you send, it returns a score, a classification, a confidence level and a breakdown by paragraph and sentence. The Service is offered to businesses and professionals. You must be at least 18 years old to create an account.

2. Results are estimates

A result is a statistical estimate, not a fact and not proof. No detector is accurate in every case: human writing can be classed as AI and AI writing can be classed as human, especially for short texts, texts that mix sources, non-native writing and languages without full support. You agree that:

  • you will not use a result as the only basis for a decision that has legal or similarly significant effects on a person, such as failing a student, dismissing an employee, rejecting an application or accusing someone of misconduct;
  • any such decision will include a review by a qualified person who can consider other evidence and hear the person concerned;
  • where you show results to others, you will present them as estimates.

3. Accounts and API keys

You must give accurate information when you register and keep it up to date. You are responsible for everything done with your account and your API keys. Keep keys secret, use them only from your own servers, and revoke any key you believe has been exposed. Tell us promptly at [email protected] if you suspect unauthorised use.

4. Your content

You keep all rights in the texts and files you submit ("Content"). You give us a limited licence to process Content only to provide the Service to you. Content is analysed in memory and discarded once the result is returned: we do not store it, log it, sell it or use it to train or improve any model. You confirm that you have the rights and, where personal data is involved, the legal basis needed to submit Content to us. Our Data Processing Addendum forms part of these Terms when we process personal data on your behalf.

5. Building the Service into your products

You may integrate the Service into your own websites, applications, platforms and internal tools, including products you sell to or operate for your own customers, and you may show results to your end users, store them and include them in your own reports. You do not need a separate agreement for this. You remain responsible for your end users' use of the results, for having the rights to the Content they submit through your product, and for meeting section 2 when results affect them.

You may not resell or sublicense the API itself: that means giving third parties your API keys, or offering them direct access to the API, as a standalone or rebranded API. Contact us if you want to do that.

6. Acceptable use

You must follow our Acceptable Use Policy. In particular, you may not attack or overload the Service, try to get around its limits or billing, reverse engineer the models, or use the Service to build a competing detector.

7. Plans, prices and billing

  • Without a plan, each account can analyse 10,000 words per calendar month free of charge.
  • Plans are monthly subscriptions that include a number of words per billing period, at the prices shown on our website when you subscribe. The plan fee is charged in advance at the start of each period, by card, through Stripe.
  • Words analysed beyond your plan's allowance in a period are charged at the overage rate shown on our website, currently $135 per million words, and added to the invoice for the next period. Unused words do not carry over.
  • You can upgrade, downgrade or cancel in the billing portal. Upgrades take effect immediately with a prorated charge; cancellations take effect at the end of the current period, when any overage for that period is invoiced. Fees already paid are not refunded, except where the law requires.
  • Prices exclude VAT and other taxes, which are added where they apply. Words are counted as described in our documentation, and requests that fail on our side are not charged.
  • If a payment fails, we may suspend API access until it is paid. Amounts not paid when due may accrue interest at the lower of 1.5% per month or the highest rate the law allows.
  • Each account has a usage limit per period, shown in the dashboard, to protect you from runaway costs. We will raise it on request.
  • We may change prices for future periods with at least 30 days' notice by email.
  • Contact us within 60 days of a charge if you believe it is wrong. After that, charges are final, except where the law gives you more time.

Customers with a separate written agreement, such as a dedicated endpoint, are billed as that agreement says.

8. Availability and changes

We aim to keep the Service available, but we do not guarantee that it will be uninterrupted, error-free or available at any particular time. We may update the models, which can change results for the same text; each result includes a model_version so you can tell versions apart. We may change or stop features. If we make a change that materially reduces the Service, we will give at least 30 days' notice by email or on the website, except where a change is needed for security or legal reasons.

9. Suspension and termination

You can stop using the Service and delete your account at any time by writing to us. We may suspend or close your account if you breach these Terms, do not pay, or use the Service in a way that puts us, other customers or third parties at risk. When an account closes, you remain responsible for usage up to that date, and we will delete your account data as described in our Privacy Policy.

10. Intellectual property

The Service, the models, the website, the documentation and the LookAI name belong to us or our licensors. These Terms give you only the right to use the Service as described here. If you send us feedback, we may use it without any obligation to you.

11. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY RESULT IS CORRECT.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER ESOLUTIONS 88, LLC NOR ITS MEMBERS, MANAGERS, EMPLOYEES OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR ANY DECISION MADE USING A RESULT. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US$100 IF THAT IS MORE. Some jurisdictions do not allow some of these limits, so they apply to you only as far as the law allows.

13. Indemnity

You will defend and indemnify us against third-party claims, and the resulting losses and reasonable legal costs, arising from your Content, your breach of these Terms or applicable law, or decisions you or your users make based on results.

14. Governing law and disputes

These Terms are governed by the laws of the State of Florida and the federal laws of the United States, without regard to conflict-of-law rules. The state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction over any dispute arising from these Terms or the Service, and both parties consent to that jurisdiction. Nothing in this section removes rights that mandatory consumer law gives you.

15. Changes to these Terms

We may update these Terms. We will post the new version here with a new date and, for material changes, tell account holders by email at least 30 days before they take effect. If you keep using the Service after that, the new Terms apply. If you do not agree, stop using the Service and close your account.

16. General

These Terms, together with the policies they link to and any separate written agreement, are the whole agreement between you and us about the Service. If a provision is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

Contact

eSolutions 88, LLC
390 Northeast 191st Street, Miami, FL 33179, United States
[email protected]